Allied Cleaners LLC Privacy Policy

Last Updated: November 16, 2025

Allied Cleaners LLC (“us,” “we,” “our,” “the Company”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect from users of our website https://www.alliedcleanersnc.com (“Website”), how we use it, who we share it with, and how we protect it.

By using our Website and requesting our services, you agree to the practices described in this policy

Information We Collect

We collect information to operate effectively and provide you with the best residential cleaning service.

A) Information You Provide Directly

When you visit our Website, we automatically collect certain information about your device and your interaction with our site:

  • Full Name
  • Email Address
  • Phone Number
  • Service Address (residential home)
  • Details about your home and the cleaning services requested.

We do not collect any payment or billing information (such as credit card numbers) through our website.

B) Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and your interaction with our site:

  • Google Analytics (GA4): We use Google Analytics to analyze site traffic. This tool collects information such as your IP address (generally anonymized), browser type, pages visited, and the duration of your visit.
  • Microsoft Clarity: We use Microsoft Clarity to better understand user experience. This tool captures anonymous user interactions, such as heatmaps, click patterns, mouse movements, and session recordings to help us identify and fix usability issues.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Our Services: To collect your quote request via the forms on our website and to manually transfer this information into our customer management system (Jobber) to schedule your service.
  • To Process Payments: To bill you for services rendered (via Jobber and Stripe).
  • To Communicate With You: To respond to your quote requests, send service confirmations, appointment reminders, and administrative notices.
  • For Marketing Purposes: Subject to applicable law, we may use your email address to send you future promotions, special offers, or newsletters about our services. You will have the option to opt-out at any time.
  • To Improve Our Website: To analyze how visitors interact with our Website to improve its functionality, design, and user experience.

Data Storage and Sharing

We do not sell or rent your personal information. How we store and share your information is as follows:

Website Storage (Gravity Forms)

When you submit a request form, your personal information is temporarily stored in our website’s (WordPress) database to ensure we receive your request.

Service Management Providers

We manually transfer your information from our website into Jobber, which is our primary customer management (CRM), scheduling, and invoicing platform.

Payment Processors

Our website does not collect payment information. When you approve a quote, we will send you a payment link via our management system (Jobber). Your payment is processed by Stripe, a third-party payment platform. Your payment information is provided directly to this secure portal and is not collected, stored, or processed by our website. Payment is received into our Chase Bank business account.

Analytics Providers

We share anonymous browsing data with Google LLC (Google Analytics) and Microsoft Corporation (Microsoft Clarity), as described in Section 1.

Your Rights and Choices About Your Information

You have control over your personal information:

  • Marketing Communications: You may opt-out of receiving our marketing emails at any time. Every promotional email will include a visible “Unsubscribe” link at the bottom.
  • Cookies: You can set your browser to refuse cookies, though this may affect the functionality of our Website.
  • Access and Correction: You have the right to request access to or correction of the personal information we hold about you. Please contact us at info@alliedcleanersnc.com to make such requests.

Data Security

We take your data security seriously. We implement security measures on our website to protect your form data. We also use service providers (Jobber, Stripe) that meet industry security standards.

Children’s Privacy

Our services are directed exclusively to adults (homeowners). We do not knowingly collect personal information from anyone under the age of 18.

Changes to this Privacy Policy

We reserve the right to modify this policy at any time. The “Last Updated” date at the top of this page will indicate the last revision. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Allied Cleaners LLC Email: info@alliedcleanersnc.com

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